Terms and Conditions

Terms and Conditions m99myr – Complete Platform Usage Guide

Please read these Terms and Conditions carefully before using the m99myr platform. By registering or using any of our services, you agree to be bound by all provisions set out herein.

Updated: 1 January 2026

Summary Key Terms What You Need to Know

Six of the most important points from m99myr's terms and conditions — explained in plain language.

Minimum Age 18 Years

The m99myr platform is only accessible to individuals aged 18 and above. Registration by minors is strictly prohibited, and any account found to be in violation will be terminated immediately.

One Account Per User

Each user is only permitted to hold one active account on m99myr. Registering multiple accounts to abuse bonuses or evade restrictions is a serious terms violation.

Bonuses Are Subject to Wagering Requirements

All bonuses and promotions on m99myr are subject to the wagering requirements stated in each promotion's terms. Please read the full terms before claiming any bonus.

KYC-Required Withdrawal

All withdrawals require completed identity verification (KYC). Accepted documents include MyKad, a Malaysian passport, or other valid identification. KYC keeps your account protected.

Fraudulent Activity Prohibited

Any attempt at fraud, use of automated software, game manipulation, or unauthorized collusion between players constitutes a terms violation and will result in account closure and forfeiture of balance.

Terms May Be Updated

M99myr reserves the right to update these terms and conditions at any time. Significant changes will be communicated via account notifications. Continued use of the platform constitutes acceptance of the latest terms.

These Terms and Conditions constitute a binding agreement between you as the user and m99myr as the platform operator. By accessing, registering for, or using any part of this platform, you confirm that you have read, understood, and agreed to be bound by all terms stated herein. If you do not agree with any provision, please discontinue use of this platform.

These terms apply to all forms of use of the m99myr platform — including access via the website, iOS and Android mobile apps, and any other platforms operated by m99myr.

1

Eligibility & Account Registration

To register and use the m99myr platform, you must meet the following eligibility requirements:

  • Be at least 18 years old on the date of registration.
  • Being an individual with full legal capacity to enter into a binding agreement.
  • Not located in any region or jurisdiction where online betting or gambling is prohibited.
  • Never had an account terminated at m99myr due to a previous terms violation.

During registration, you are required to provide accurate, truthful, and up-to-date information, including your full name, active mobile number, and valid Malaysian bank account details. m99myr reserves the right to verify the validity of all provided information through the KYC process at any time.

Providing false information during registration is a serious violation that will result in account closure and forfeiture of all balances without compensation. m99myr is not liable for any losses arising from false information submitted by the user.

Each individual is only permitted to hold one active account at m99myr. Registering a second or multiple accounts — even using a different name, phone number, IP address, or device — constitutes a terms violation and will result in all associated accounts being terminated.

2

Account Management & Security

You are solely responsible for maintaining the confidentiality of your m99myr account password and login credentials. This includes:

  • Not sharing your password or login credentials with any other party.
  • Ensure you log out of your account when using a shared device.
  • Using a strong, unique password that is not used for any other platform.
  • Report any suspicious account activity to m99myr support immediately.

M99myr will not be held liable for any losses arising from unauthorised use of an account by a third party, where such losses result from the user's own negligence in safeguarding their login credentials.

M99myr will never ask for your account password through any communication channel, including live chat, email, or phone. If anyone claims to be an m99myr staff member and requests your password, please report it to us immediately.

3

Deposits, Withdrawals & Financial Transactions

All financial transactions on m99myr are conducted in Malaysian Ringgit (MYR). Supported deposit and withdrawal methods are:

Method Minimum Limit Maximum Limit Processing Time
DuitNow / FPX RM 20 RM 50,000 Instant
TNG e-Wallet RM 20 RM 5,000 Instant
GrabPay RM 20 RM 5,000 Instant
Boost RM 20 RM 3,000 Instant
Bank Withdrawal RM 50 RM 100,000 1–5 minutes

Withdrawals can only be processed to a bank account or e-wallet registered under the same name as the m99myr account. m99myr does not permit withdrawals to third-party accounts for security and anti-money laundering reasons.

  • Full KYC verification is required before your first withdrawal is processed.
  • m99myr reserves the right to request additional documents for withdrawals exceeding RM 10,000.
  • Withdrawals that appear suspicious or inconsistent with deposit patterns may be held for security review.
  • m99myr charges no withdrawal fees — however, third-party fees may apply depending on the method used.
4

Bonuses, Promotions & Wagering Requirements

All bonuses and promotions offered by m99myr are subject to the specific terms and conditions stated for each promotion. General conditions that apply to all bonuses are as follows:

  • The welcome bonus can only be claimed once per new user.
  • The wagering requirement must be fulfilled before any withdrawal from bonus funds can be processed.
  • The maximum bet while using bonus funds is RM 20 per bet or 10% of the bonus value, whichever is lower.
  • Some games may not be eligible or may contribute at a different percentage toward fulfilling a bonus wagering requirement.
  • Unused bonuses will expire within 30 days from the date they are credited.

Any attempt to abuse the bonus system — including registering multiple accounts, using borrowed identities, or employing betting strategies clearly intended to exploit bonuses — will result in bonus cancellation and possible account closure.

M99myr reserves the right to modify, withdraw, or cancel any promotion at any time without prior notice. m99myr's decision on all matters relating to bonuses is final and binding.

5

General Gaming Rules

All games available on m99myr are operated by internationally licensed providers using independently verified RNG (Random Number Generator) technology, ensuring that every game outcome is random and fair.

  • Game results are final. m99myr cannot alter or reverse the outcome of a completed game.
  • In the event of a technical failure during a gaming session, any affected bets will be returned to the user.
  • The use of automated software, bots, or any external tools that affect gameplay is prohibited.
  • Maximum and minimum betting limits are as set within each game and may vary according to VIP membership level.
  • m99myr reserves the right to void any bets or wins achieved through technical bugs or deliberate exploitation of system vulnerabilities.

The RTP (Return to Player) for each game is publicly displayed on the respective game page. RTP values represent long-term percentages and do not guarantee returns in any individual session.

6

Prohibited Activities & Platform Restrictions

Users are strictly prohibited from engaging in the following activities on the m99myr platform:

  • Registering or using an account on behalf of another person without written authorization.
  • Using illegally obtained funds for any transaction on m99myr.
  • Colluding with other players to manipulate game outcomes or abuse promotions.
  • Using any software, scripts, or automated tools to access or interact with the platform.
  • Harassing, threatening, or intimidating support staff or other players.
  • Accessing the platform via VPN or proxy to circumvent geographical or security restrictions.

Violation of any provision in this section may result in immediate account suspension, balance freeze, and referral to the relevant authorities if illegal activity is suspected.

7

Privacy & Data Protection

The collection, storage, and processing of m99myr user data is governed by our Privacy Policy, which can be found at Privacy Policy page. In brief:

  • User personal data is collected solely for identity verification, transaction processing, and service improvement purposes.
  • User information will not be sold or shared with third parties for marketing purposes without consent.
  • All data is stored with 256-bit SSL encryption and access is restricted on a need-to-know basis.
  • Users have the right to request access, correction, or deletion of their personal data, subject to legal requirements.
8

Liability Limits & Disclaimer

M99myr provides this platform on an "as-is" basis and makes no warranties regarding:

  • Uninterrupted platform availability or the absence of technical failures at all times.
  • The accuracy or completeness of information displayed on the platform.
  • The platform's suitability for any specific purpose the user may require.

M99myr's total liability for any claim, under any circumstances, is limited to the amount deposited by the relevant user in the 30 days preceding the claim. m99myr is not liable for any indirect, consequential, or punitive damages.

Wagering involves the risk of losing money. Please play responsibly and only wager what you can afford to lose. m99myr supports responsible gaming and provides limit management tools to help users control their wagering activity.

9

Account Closure & Suspension

M99myr reserves the right to suspend or close a user's account under the following circumstances:

  • Violation of any provision under these Terms and Conditions.
  • Reporting of fraud, money laundering, or other illegal activity.
  • Requests from legal authorities or regulatory bodies.
  • At the user's own request for voluntary account closure.
  • Account inactivity for more than 12 consecutive months.

If an account is closed at the user's request or for reasons other than a violation, any valid balance will be returned to the user after the required security checks are completed.

Users whose accounts have been terminated due to a terms violation not permitted re-registering at m99myr. Any attempt to do so constitutes a further violation and will be reported to the relevant authorities.

10

Dispute Resolution

Should any dispute arise regarding the use of the m99myr platform, the resolution procedure is as follows:

  • Step 1: Contact m99myr customer support via live chat or email with clear details of your dispute.
  • Step 2: The support team will investigate and provide a response within 3 working days.
  • Step 3: If a user remains unsatisfied, the dispute may be escalated to m99myr management for further review.
  • Step 4: As a last resort, users may refer disputes to a recognised independent dispute resolution body.

All disputes arising from the use of the m99myr platform shall be interpreted and resolved in accordance with applicable Malaysian law. Users agree that Malaysian courts have exclusive jurisdiction to hear and determine any related legal proceedings.

For enquiries related to these terms and conditions, please contact the m99myr support team via live chat available 24/7 or email us at [email protected]. We are committed to resolving any disputes fairly and transparently.

These Terms and Conditions are effective from 1 January 2026. The latest version will always be displayed on this page. If you have any questions about these terms, the m99myr support team is available to assist you at any time.

Policy & Other Information

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